Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a brief overview of what happens to your personal data when you visit our website. Personal data refers to any information that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy, which is set out below.

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice section of this website.

How do we collect your data?

Your data is collected, on the one hand, when you provide it to us. This may include, for example, data that you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. This consists primarily of technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you access our website.

What do we use your data for?

Some of the data is collected to ensure the website functions correctly. Other data may be used to analyse your usage patterns.

What rights do you have regarding your data?

You have the right at any time to obtain, free of charge, information regarding the source, recipients and purpose of your stored personal data. You also have the right to request the rectification, restriction or erasure of this data. For this and any further questions regarding data protection, you may contact us at any time at the address provided in the legal notice. Furthermore, you have the right to lodge a complaint with the relevant supervisory authority.

You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. For details, please refer to the privacy policy under ‘Right to restriction of processing’.

Analytics tools and third-party tools

When you visit our website, your browsing behaviour may be analysed for statistical purposes. This is primarily done using cookies and so-called analytics tools. The analysis of your browsing behaviour is generally carried out anonymously; your browsing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the privacy policy below. You may object to this analysis. We will inform you of the options for objecting in this privacy policy.

2. General information and mandatory details

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various types of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to guarantee complete protection of data against access by third parties.

Information regarding the data controller

The data controller for this website is:

LUCHT LHZ Elektroheizung GmbH & Co. KG
Reinhard-Schmidt-Straße 1
09217 Burgstädt

Telephone: +49 (0) 3724 668690
Email:

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Statutory Data Protection Officer

We have appointed a Data Protection Officer for our company.

Denise Littbarski
Reinhard-Schmidt Straße 1
09217 Burgstädt

Telephone: 03724 66869 14
Email:

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of any data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

Right to object to data collection in specific cases and to direct marketing (Article 21 of the GDPR)

Where data processing is carried out on the basis of Article 6(1)(e) or (f) of the GDPR, you have the right at any time to object to the processing of your personal data on grounds relating to your particular situation; this also applies to profiling based on these provisions. The specific legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data in question, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to establish, exercise or defend legal claims (objection under Article 21(1) of the GDPR).

If your personal data is processed for the purposes of direct marketing, you have the right to object at any time to the processing of your personal data for the purposes of such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will no longer be used for the purposes of direct marketing (objection under Article 21(2) of the GDPR).

Right to lodge a complaint with the relevant supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place where the alleged infringement occurred. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, either for yourself or for a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place to the extent that it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the padlock symbol in your browser bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Access, blocking, erasure and rectification

In accordance with the applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, the right to have this data corrected, restricted or erased. You may contact us at any time at the address given in the legal notice regarding this matter or any other questions relating to personal data.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. To do so, you may contact us at any time at the address provided in the legal notice. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally require time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of erasure.
If we no longer require your personal data, but you require it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
If you have lodged an objection under Article 21(1) of the GDPR, a balancing of interests between yours and ours must be carried out. Until it is determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or

3. Data collection on our website

Cookies

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Contact form

If you send us enquiries via the contact form, the details you provide in the form, including the contact details you have entered there, will be stored by us for the purpose of processing your enquiry and in case of any follow-up questions. We will not pass on this data without your consent.

The processing of the data entered in the contact form is therefore based solely on your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time. To do so, simply send us an informal email. The lawfulness of the data processing operations carried out prior to withdrawal remains unaffected by the withdrawal.

The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Enquiries by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry, including all personal data contained therein (name, enquiry), will be stored and processed by us for the purpose of dealing with your request. We will not disclose this data without your consent. The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Article 6(1)(a) of the GDPR) and/or on our legitimate interests (Article 6(1)(f) of the GDPR), as we have a legitimate interest in the effective processing of enquiries addressed to us. The data you send to us via contact enquiries will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been fully processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent that it is necessary for the establishment, content or amendment of the legal relationship (customer data). This is done on the basis of Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process and use personal data relating to the use of our website (usage data) only to the extent necessary to enable the user to use the service or to bill for it. The customer data collected will be deleted upon completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

4. Plugins and tools

Vimeo

Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. When you visit one of our pages featuring a Vimeo plugin, a connection is established with Vimeo’s servers. In doing so, the Vimeo server is informed which of our pages you have visited. Vimeo also obtains your IP address. This applies even if you are not logged in to Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to the Vimeo server in the USA. If you are logged into your Vimeo account, you allow Vimeo to link your browsing behaviour directly to your personal profile. You can prevent this by logging out of your Vimeo account. The use of Vimeo is in the interest of presenting our online services in an appealing manner. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. Further information on the handling of user data can be found in Vimeo’s privacy policy at: https://vimeo.com/privacy.

Google Web Fonts

This site uses web fonts provided by Google to ensure consistent font display. The Google Fonts are installed locally. No connection is made to Google’s servers.

5. Our own services

Applications

We offer you the opportunity to apply for a position with us (e.g. by email, post or via our online application form). Below, we provide information on the scope, purpose and use of your personal data collected during the application process. We assure you that the collection, processing and use of your data will be carried out in accordance with applicable data protection law and all other legal provisions, and that your data will be treated as strictly confidential.

Scope and purpose of data collection

If you submit an application to us, we will process the associated personal data (e.g. contact and communication details, application documents, notes taken during interviews, etc.) to the extent necessary to decide whether to enter into an employment relationship. The legal basis for this is Section 26 of the German Federal Data Protection Act (BDSG-neu) (initiation of an employment relationship), Article 6(1)(b) of the GDPR (general pre-contractual processing) and – provided you have given your consent – Article 6(1)(a) of the GDPR. Consent may be withdrawn at any time. Your personal data will be passed on within our company exclusively to those persons involved in processing your application.

If the application is successful, the data you have submitted will be stored in our data processing systems on the basis of Section 26 of the BDSG-neu and Article 6(1)(b) of the GDPR for the purpose of carrying out the employment relationship.

Data retention period

If we are unable to offer you a position, you decline a job offer, withdraw your application, withdraw your consent to data processing, or request that we delete your data, the data you have provided, including any remaining physical application documents, will be stored or retained for a maximum of 6 months following the conclusion of the application process (retention period), in order to be able to trace the details of the application process in the event of any discrepancies (Art. 6(1)(f) GDPR).

YOU MAY OBJECT TO THIS STORAGE PROVIDED THAT YOU HAVE LEGITIMATE INTERESTS WHICH OVERRIDE OUR INTERESTS.

Once the retention period has expired, the data will be deleted unless there is a statutory retention obligation or another legal basis for further storage. If it is apparent that the retention of your data will be necessary after the retention period has expired (e.g. due to an impending or pending legal dispute), deletion will only take place once the data has become irrelevant. Other statutory retention obligations remain unaffected.